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TECHNICAL SERVICE BULLETIN #TS04-2


TECHNICAL

SERVICE
BULLETIN:
TS:04-2

YEAR
AFFECTED:
2003 - 2004

PRODUCT(S)
AFFECTED:

Caravan
&
Caravan EXT

MODEL(S)
AFFECTED:
Caravan
&
Caravan EXT


SUBJECT:
Lower Wall Trim

ISSUE DATE:
July 1, 2004
transparent The purpose of this bulletin is to inform Caravan dealers of a potential problem with the lower wall trim that covers the bottom edge of the front, rear, and side walls.

We have verified that some units were shipped without this lower wall trim properly sealed at the factory. Units that were not properly sealed will eventually show signs of the lower wall trim pushing down and exposing the bottom edge of the side wall. We have developed a lower wall trim repair kit to replace the existing trim with a wider version to correct this problem. We strongly encourage you to check your current inventory for units showing signs of this potential problem and replace the lower wall trim using the repair kit. Likewise, the repair kit should be used to repair a customer's unit should they experience this problem.
The repair kit part number is 4716B1991.

A Flat Rate of 3.0 hours will be allowed to install the repair kit.
Please use Trouble Code 386 ET1 when filing warranty claims.

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Please direct any questions to the Technical Service Department at 800/532 2317
or fell free to send an E-mail to our Warranty & Technical Associates.


"It is impossible to know, evaluate, and advise the service trade of all conceivable ways in which service might be done or of the possible hazardous consequences of each way. Accordingly, anyone who uses a service procedure or tool must first assure that neither personal safety nor vehicle safety will be jeopardized by the selected service methods."

This bulletin is supplied for technical information only and is not an authorization for repairs.

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